How to Handle Difficult Customers

Sales training can prepare you for a number of scenarios, but only experience can truly arm you against difficult customers. Difficult customers come in many different forms, no matter what industry you work in. Follow some of our simple tips and check out our business seminars to keep your cool when dealing with a tough […]

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What is Empathetic Marketing?

When you’re trying to obtain leads and drive your sales and marketing pipeline, it’s easy to forget about customers’ feelings. The truth is, you need to address the emotional needs, hopes, wants, fears and aspirations of your customers. Empathetic marketing is about moving out of your own mind and into the mind of the customer. […]

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Tips for More Effective Sales

Businesses are vulnerable to dramatic swings in profit, but simple changes can reduce this problem. From the moment you generate a lead, you need to be rigorous in your sales processes. A business training sales seminar from Business Minds Research and Development in Salt Lake City is a great way to learn how to become […]

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Effective Questioning

Quote:   “Asking good questions is productive, positive, creative, and can get us what we want”. Most people believe this to be true and yet people do not ask enough good questions. Perhaps one of the reasons for this is that effective questioning requires it be combined with effective listening.-Irene Leonard   Title:   Effective […]

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Managing Our Time

Quote:   “Determine never to be idle.  No person will have occasion to complain of the want of time that never loses any.  It is wonderful how much can be done if we are always doing”.  –Thomas Jefferson   Title:   “Managing Our Time”   About Topic:   Time is a very precious commodity that […]

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